Information about the group insurance

SANITAS HEALTH PLAN
BENALMADENA

from € 43,02/month - with private hospitalization

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Last modification: February 7th 2010
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INTRODUCTION

As an Insurance Broker, I have been helping my clients since 1995 to obtain good insurance products from solid insurance companies.

One of these companies is Sanitas, specialising in offering health insurances so that the insured doesn´t have to worry about waiting lists, can count on a private room in a private clinic, can get medical care in the own language, etc.

Since 2003 Sanitas has a product named SANITAS HEALTH PLAN specifically designed for foreigners who spend quite some time in Spain. I have always had a good experience with this product.

Since 2007 the cover CLASSIC is being offered as a group insurance under the name SANITAS HEALTH PLAN BENALMADENA. As big advantages, it has low premiums and no entrance surcharges for the over 65´s.

All important information and important changes will be shown in red on the web-site.


Contents:

  • SANITAS GENERAL
  • SANITAS MEDICAL NETWORK
  • HEALTH PLAN BENALMADENA GENERAL
  • HEALTH PLAN BENALMADENA PREMIUMS
  • HEALTH PLAN BENALMADENA FAQ
  • HOW TO APPLY FOR HEALTH PLAN BENALMADENA
  • HEALTH PLAN GENERAL CONDITIONS
  • HEALTH PLAN BENALMADENA HELP


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  • SANITAS GENERAL

    Sanitas started in 1954 and for over 50 years has offered its members high quality medical assistance. This thanks to the medical network of more than 20.000 qualified doctors and specialists and of 450 private clinics.

    In 1989 Sanitas became part of the BUPA group - British United Provident Association -, the biggest private company related to health care in the United Kingdom who have more than 8 million members worldwide.

    BUPA has no shareholders and manages 39 hospitals, 233 old people´s homes, 34 health centres and takes care of services like domestic help(care).

    Sanitas is one of the leading private medical insurance companies in Spain, with 1.44 million members.


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    SANITAS MEDICAL NETWORK

    The medical network of Sanitas has a list of connected (family)doctors, specialists, emergency services and clinics. The list consists of more than 20.000 expert doctors and specialists and 450 private clinics. You can find them on the web-site of Sanitas (www.sanitas.es/websanitas/ing/index.html) left at the top under the name 'MEDICAL GUIDE'. By selecting 'HP CLASSIC', you can see who is in the guide of Sanitas. Select 'SANITAS DENTAL' if you are interested in the dental supplement and want to see the dentists in the guide of Sanitas.
    Please mention that you are an insured of Sanitas.


    Connected clinics at the Costa del Sol are among others:
    - Clínica Rincón; Avda. de la Torre, 24; 29730 Rincón de la Victoria (tel.: 95 297 80 59);
    - Clínica Nuestra Señora del Pilar; Pso. Sancha, 15; 29016 Málaga (tel.: 95 221 76 06);
    - Oncología Médica Integral; La Era, 6; 29016 Málaga (tel.: 95 222 92 27);
    - Sanatorio Dr. Gálvez; San Agustín, 1; 29015 Málaga (tel.: 95 222 42 95);
    - Clínica Santa Elena; Sardinero, 13; 29620 Torremolinos (tel.: 95 238 55 55, 95 238 62 66);
    - USP Hospital de Marbella; Avda. Severo Ochoa, 22; 29600 Marbella (tel.: 95 277 42 00);
    - Clínica Ochoa; Llanos San Ramón (Edif. Mayoral), 2; 29600 Marbella (tel.: 95 286 14 00);
    - Marbella High Care Clinical Operations, S.L.; Urb. Mimosas, Casa Sta. Isabel de Nueva Andalucía; 29660 Marbella (tel.: 902 407 000).

    In case of emergencies, call 902 103 600 or one of the connected clinics or look in the medical guide of Sanitas under your area. In normal circumstances, always make an appointment and mention that you are a Sanitas insured.
    You have direct access to a specialist.



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    HEALTH PLAN BENALMADENA GENERAL

    Introduction:

    HEALTH PLAN BENALMADENA is an insurance for everbody with a postal address and a Spanish bank account in Spain. With your personalised swipe card you have direct access to the network services of Sanitas. There is no limit per insured as long as the medical network of Sanitas is being used. For approval for an operation or special examinations, you should telephone 902 10 24 00. This is after the doctor or specialist of the medical network of Sanitas has given you a voucher.

    The cover of HEALTH PLAN BENALMADENA (see also under HEALTH PLAN GENERAL CONDITIONS):

    In general the following services are included:
    - General medicine and specialities (consultations);
    - X-rays and diagnostic tests;
    - Anatomic pathology;
    - Psychiatry (consultations);
    - Ophtalmology (consultations);
    - Outpatient surgery;
    - CAT scans and nuclear magnetic resonance (NMR);
    - Oncology (consultations, test and medication);
    - Preventive dentistry (consultations, dental cleaning, extractions and cures);
    - Logophoniatrics;
    - Hospital Care;
    - Ambulance transport;
    - Second medical opinion: if you fall seriously ill, you are entitled to a second opinion from a specialist of international reputation.
    - Preventive medicine programmes;
    - Childbirth preparation programmes;
    - Children's health programme;
    - 24-hour telephone helpline.

    For dental treatment, you can take out the dental supplement named SANITAS DENTAL. With this discount product basic treatments (consultations, dental cleaning and extractions) are free and other treatments have a discount of up to 50%. There is no waiting period.


    The covered areas of SANITAS HEALTH PLAN BENALMADENA

    - The cover is national. So you can live anywhere in Spain. However, most of the insured live in Benalmádena, hence its name.
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    - Since 2008 you can also use the medical network of Sanitas in the United States. Hospitalization is than covered up to ? 24.000 with a sublimit of ? 1.500 for the delivery. Outpatient treatment is covered up to ? 6.000. You need to call Sanitas for this on number 902 408 409.
    Please note that travel and lodging costs are not covered.


    - HEALTH PLAN includes a travel insurance covering your healthcare needs when abroad. This service is offered in collaboration with Europ Assistance. The number you should dial is +34 91 345 65 84 (also on the back of your insurance card). If necessary you can make a collect call.

    The cover is worldwide and is valid for trips shorter than 90 days. Medical expenses are covered up to a maximum of 10,000 euros per person per claim. If necessary the insured will be brought back to Spain. The costs hereof are unlimited. Furthermore, if you are entitled to the Spanish Social Security, I strongly advise you to ask them for a free blue card (Tarjeta Sanitaria Europea) for medical assistance in most European countries. This card is known in those countries and avoids you to pay for medical travel costs in advance.

    If requested I can help you with a single travel insurance or an annual travel insurance (annual premium from 105,24 euros), covering medical expenses without a limit.



    The most important exclusions of SANITAS HEALTH PLAN BENALMADENA (see also under HEALTH PLAN GENERAL CONDITIONS)

    - There is no cover for all types of pre-existing and/or congenital diseases, defects or deformations, as a result of accidents or diseases that occured prior to the date of each Insured's inclusion in the policy; as well as those that may stem from the former. Therefore it is important to declare all health problems in order to know if Sanitas wants to exclude something. For problems related to the exclusion, you can use the services of the Spanish Social Security (if you are entitled to them).

    If you have a pre-existing disease or defect and you don't want exclusions in your policy, I might be able to help you with a medical assistance cover without personal exclusions from another insurance company. Please ask me for more information.

    oseEd - There is cover for domestic and sport accidents, but in principle not for work and traffic accidents. Work accidents should be covered by the employer and traffic accidents by the Spanish car insurance.

    However through a separate accident insurance with an annual premium from 45,36 euros, I can help you with medical assistance cover in case of any accident in principle. It is important to show the policy or know the policy number when medical assistance is requiered. Connected clinics are among others Cl?a Santa Elena, Hospital Xanit and USP Hospital de Marbella.

    - There is no cover for medicines related to out-patient treatment. So if the doctor or specialist of the Sanitas network prescribes a medicine, you have to pay the medicine at the pharmacy yourself.

    - Furthermore there is no cover for:
    * organ transplants (except autologous transplant of bone marrow peripheral blood parent cells due to tumours of a haematological strain, and cornea transplant);
    * chronic dialysis;
    * rehabilitation after a neurological problem (e.g. a cerebral hemorrhage) or because of the Crohn's disease.
    If entitled to, you should use the Spanish Social Security for this or take out a medical assistance cover from another insurance company. Please ask me for more information.

    Above shows that HEALTH PLAN should be seen as a supplement on the Social Security. But the cover of CLASSIC is so good that in practice you never use the services of the Social Security.


    The waiting periods after starting SANITAS HEALTH PLAN

    HEALTH PLAN has generally only waiting periods for hospitalization (8 months) and for sterilization (180 days). Please note that the first insurance year any request for physiotherapy, tests, etc. will be checked in order to see if the cause was prior to the effective date of the insurance. If so, the request might be refused.


    Entrance age and medical history:

    The maximum entrance age is normally 69 years. And the medical history will always be taken into account.


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    HEALTH PLAN BENALMADENA PREMIUMS

    The monthly premiums (in €) for 2010 are:

    Please take in consideration the age of the insured before the month of starting the policy:



    The dental supplement has an additional cost of 8,10 euros.

    The premium will be taken from your Spanish bank account by direct debit. The insurance tax is 0,3% and will be charged in the first receipt of the policy year. Furthermore there is a discount of 4% if the premium is paid annually and of 3% when there are 5 or more insured in one policy.

    There is an automatic annual renewal on January 1st with a two month notice for cancellation.


    Co-payments:

    In order to keep the premium down, the following co-payments are being charged when using your insurance card:

    - Emergencies (home and hospital): ........................... € 24

    - Doctors surgery visits and specialist (consultations), diagnostic tests, etc. ........................... € 12

    - Injection, physiotherapy and rehabilitation: € 7,80 / visit (so for every time you go)

    - Use of the 24-hour medical telephoneservice of Sanitas ........................... € 1 + your own telephone costs

    - Hospitalization: ............... € 24 / hospitalization (not per day)

    - Dentist (consultation) ............... € 12 (€ 2,60 if you have the dental supplement)

    - Emergency abroad ............... € 12/service (also for medicines, so it is better not to claim medicines which cost less than € 12. In Spain are medicines not covered)

    The co-payments will be taken from your bank account (in principle every 3 months) together with the premium.
    it FileWhen finished, click Save or Cancel below. Change Therefore you should never pay these co-payments to the doctor, specialist, etc.!
    If you don?t agree with a co-payment, please discuss this with the doctor, specialist, etc. who charged you.


    Important:

    Check regularly the payment of your premiums in order not to loose the advantages of HEALTH PLAN BENALMADENA. Your policy will be cancelled automatically after not having paid during 3 or more months! Outstanding premiums can easily be paid by credit or debit card phoning 901 240 000.

    Furthermore the premium for HEALTH PLAN can give you fiscal advantages. For self-employed it is a deductible cost. Also for his wife or her husband and children under 25 years. The limit per insured is € 500/year.




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    HEALTH PLAN BENALMADENA FAQ


    GENERAL

    Do I have to be a resident in Spain to apply for HEALTH PLAN?
    No, you should be here regularly as the medical services are offered in Spain and the included travel insurance covers you up to 90 days per trip. You do need a Spanish bank account and a postal address in Spain.

    Can all nationalities apply for HEALTH PLAN BENALMADENA?

    Yes, HEALTH PLAN BENALMADENA is meant for (ex) clients of the insurance company Sanimed, so the nationality doesn´t matter. Furthermore only the policy holder should be able to prove a contract of the insurance company Sanimed (see under HOW TO APPLY FOR HEALTH PLAN BENALMADENA). Not his/her partner and/or children.
    HEALTH PLAN can also be taken out individually by any nationality. Please ask me for more information.
    BUPA clients will be accepted without any problem. Dutch policy holders should check the information about SANITAS HEALTH PLAN NETHERLANDS COSTA DEL SOL on this website.


    Does HEALTH PLAN BENALMADENA exist without in-patient cover?
    No, in that case HEALTH PLAN BASIC should be taken out. Please ask me for more information.

    Can I go to doctors who are not connected with Sanitas?
    No, in that case HEALTH PLAN COMPLETE should be taken out. Please ask me for more information.


    COVER

    Can I take out HEALTH PLAN while pregnant?
    If you are not pregnant at the moment of starting the policy, there is a waiting period of 8 months in order to have the delivery covered. If you are pregnant, by paying the extra premium of € 3.532,20 (60% directly and 40% after the delivery) you can cover the medical assistance.
    If you want to insure the baby, please let me know a.s.a.p. after the delivery, because this will not happen automatically.


    Can I use HEALTH PLAN for medical check-ups?
    A woman can always have gyn. check-ups and a man his urological checks. Also both of them can have tests for the prevention of heart diseases, intestinal cancer, etc.

    What is the difference between Multi and Health Plan Classic?
    Sanitas Multi has higher premiums, lower co-payments and covers psychology. These are the only differences.

    Do I have to pay something in case of a cataract operation?
    No, not if the lens is monofocal. Yes, if the lens is bifocal.

    Are glasses or contact lenses covered?
    No, external prothesis are not covered. If you have a 65+ card from the Junta de Andaluc?you might get discount on glasses at certain opticians.

    Are aesthetical operations, pregnancy treatments and laser operations for the eyes covered?
    No, but Sanitas will be co-responsable if you do this through them. Also in principle you will pay less than by going private and it can be financed with 0% interest (not for hair removal). Please ask me for more information.

    Is home care covered?
    No, so you might want a long term care insurance. Please ask me for more information.


    POLICY

    Can Sanitas cancel HEALTH PLAN BENALMADENA?
    There is an automatic annual renewal like with all other insurance companies in Spain. This gives Sanitas the possibility to adjust the premiums. They will not cancel because of the bad publicity. Usually, Sanitas only cancel policies because of non-payment of the premium/or fraudulent intent on the part of the policy holder.

    Can I change later to another policy of Sanitas?
    This is possible if the cover is less than the one of HEALTH PLAN BENALMADENA. Otherwise the medical history, age, etc. will be taken into account.

    I already have a Sanitas policy. Can I switch to HEALTH PLAN BENALMADENA?
    There should be no problem. Please ask me for more information.

    When do I get insurance cards?
    The first insurance card you receive together with the policy papers. This card is valid for about 2 years. The last month of validity is the month after the word "Expires" on your card. Just before it expires you should receive a new card. If not, please call 902 40 02 32 or 902 10 24 00.

    How do I hear about new premiums?
    About 2 months before the renewal date (January 1st), you should receive a letter from Sanitas with the new premium per insured.


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    HOW TO APPLY FOR HEALTH PLAN BENALMADENA

    The application for HEALTH PLAN BENALMADENA works as follows:

    1. As HEALTH PLAN BENALMADENA is a group policy meant for (ex) clients of the insurance company Sanimed, only the policy holder needs to have an (old) insurance contract of this company with his/her name on it.
    Please ask me for more information if you don?t have such a contract.


    2. Once you have the (old) insurance contract of Sanimed, consider how many insured there are per household. If there are no children, I advise you to apply for one policy per insured. This will make it more easy in the future to change policy information or to cancel the policy.


    3. Please fill in the enrolment form for Sanitas which you can get by clicking below. There is also a manual to help you. If any applicants have answered 'Yes' to any of the medical questions, they must fill in an 'Additional Health Questionnaire' for each person who declares a condition. Please make copies if necessary.

    ENROLMENT FORM SANITAS HEALTH PLAN BENALMADENA

    MANUAL FOR ENROLMENT FORM SANITAS HEALTH PLAN BENALMADENA

    ADDITIONAL HEALTH QUESTIONNAIRE SANITAS


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    The best is to send the enrolment form together with a copy of the (old) insurance contract of Sanimed and possible additional health questionnaire forms to me by fax (number 95 244 40 03) or by e-mail (info@rvdz.com) and afterwards by mail (Apartado de Correos, 143 - 29631 ARROYO DE LA MIEL (M?ga)).

    The policies will always start on the first day of the month. I should need all documents before the 12th in order to let the policy start in that same month.

    HEALTH PLAN BENALMADENA can only be taken out through insurance broker Rob van der Zee.


    4. The policy papers and the insurance card you will get by mail. This might take up to 3 weeks. All information will be in English and Spanish. There will be copies of the specific conditions. These should be signed and sent back to Sanitas (without a stamp).
    Please let me know when you have received the policy papers. That allows me to keep you updated about HEALTH PLAN BENALMADENA.


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    HEALTH PLAN GENERAL CONDITIONS

    HEALTH PLAN CLASSIC

    The general conditions can be found on the web-site of Sanitas (www.sanitas.es/websanitas/ing/index.html). Please click on 'Conditions' above the introduction and click the icon. The excluded risks on page 10 are practised in general by all Spanish insurance companies.

    Medical travel insurance of Europ Assistance

    This insurance covers you in general for:
    - medical expenses;
    - prolongation of hotel stay of accompanying person due to hospitalization of the policy holder;
    - transfer of ill or wounded persons;
    - travel and stay of a relative to accompany a hospitalized insured person;
    - transfer in the event of death;
    - anticipated return of accompanying insured relatives;
    - shipping of medicines.


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    HEALTH PLAN BENALMADENA HELP

    Almost everything you should know about HEALTH PLAN BENALMADENA is on this web-site and will be up-dated if there is information for general interest. Therefore, please consult this web-site regularly. All important (modified) information will have the colour red.

    Mention the web-site rvdz.com to friends and acquaintances.

    Important telephone numbers related to SANITAS HEALTH PLAN BENALMADENA (Policy number: 81264641):

    SANITAS
    Customer service (English) ... 902 40 02 32
    Customer service (Spanish) .. 902 10 24 00
    Emergencies ............................ 902 10 36 00
    Emergency abroad ........... +34 91 345 65 84



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    e-mail

    Tel. / Fax: (+34) 95 244 40 03 - Móvil / Mob: (+34) 609 508 444

    Apartado de Correos, 143 - 29631 ARROYO DE LA MIEL (Málaga) - Nº Registro: CS-F/0068

    RVDZ - Rob van der Zee
    Corredor de Seguros - Asesor Financiero | Insurance Broker - Financial Consultant
    Versicherungsmakler - Finanzberater | Makelaar Assurantiën - Financieel Adviseur

    Sanitas Health Plan Costa del Sol